Recruitment Process

The effectiveness in the recruitment process will increase efficiency in hiring and retention. Bank Rakyat is looking for candidates with the right attitude, that uphold the Bank’s values and continuously drive innovation.

Preparing CV

  • A curriculum vitae, commonly referred to as CV, is a longer (two or more pages), more detailed synopsis than a resume. Your CV should be clear, concise, complete, and up-to-date with current employment and educational information.
  • You should try to present all the relevant information that you possibly can, but you should also try to present it in as concise a manner as possible.
  • Personal details and contact information. Most CVs start with contact information and personal data but take care to avoid superfluous details.
  • Education and qualifications. Take care to include the names of institutions and dates attended in reverse order; PhD, Masters, Undergraduate.
  • Work experience/employment history. The most widely accepted style of employment record is the chronological curriculum vitae. Your career history is presented in reverse date order starting with most recent. Achievements and responsibilities are listed for each role. More emphasis/information should be put on more recent jobs.
  • Include computer skills, foreign language skills, and any other recent training that is relevant to the role applied for.
  • You should also include a reference list, either as part of your CV, or on a separate page. Also, if you have a dossier containing confidential references available, you should mention that on your CV as well.

Interview Tips

  • Consider appearances. In most businesses, looking smart is a given so you should think about what to wear carefully. True, some places take a more relaxed attitude to attire, but you cannot go wrong with conventional office wear to create a professional first impression.
  • Research the Company Do your homework about the employer and the industry so you are ready for the interview question “What do you know about this company?” Try to relate what you have learned about the company when answering questions. Know the interviewer’s name, and use it during the job interview. If you’re not sure of the name, call and ask prior to the interview. Building rapport and making a personal connection with your interviewer can increase your chances of getting hired. People tend to hire candidates they like, and who seem to be a good fit for the company culture.
  • Be prepared. Remember to bring important items to the interview:
    • Notebook and pens
    • Extra copies of your resume, letter(s) of recommendation, transcripts, etc.
  • On the day of the interview, remember to:
    • Plan your schedule so you arrive 10 to 15 minutes early.
    • Look professional. Dress in a manner appropriate to the job.
    • Turn off your cell phone.
    • SMILE
    • Display confidence during the interview, but let the interviewer start the dialogue. Send a positive message with your body language.
      • Shake hands firmly, but only if a hand is offered to you first.
      • Maintain eye contact.
      • Listen carefully. Welcome all questions, even the difficult ones, with a smile.
      • Give honest, direct answers.
      • Develop answers in your head before you respond. If you don’t understand a question, ask for it to be repeated or clarified. You don’t have to rush, but you don’t want to appear indecisive.
    • End the interview with a good impression. A positive end to the interview is another way to ensure your success.
      • Be courteous and allow the interview to end on time.
      • Restate any strengths and experiences that you might not have emphasised earlier.
      • Mention a particular accomplishment or activity that fits the job.
      • Ask when the employer plans to make a decision.
      • Don’t forget to send a thank-you note or letter after the interview.

Digital Interview

The digital interview is interviewing candidates through its on-demand interviewing system, enabling people to conduct web based video interviews in an automated fashion. Digital interviewing is becoming the standard method for first round screening, providing interviewers with an efficient, fair and structured method of conducting interviews. It allows interviewers to interview people who traditionally would not have been able to make an interview at a certain time and place. It helps in making the recruiting process more efficient and aids in discovering better talent. It allows organisations to create, send, save, manage and evaluate candidates through the Internet, anytime.

Ace your digital interview:

  • Put Yourself in the Best Light. Overhead lights cast shadows on your face.
  • Set the Stage. When choosing the setting for the interview, keep the backdrop professional, yet warm.
  • Don’t forget to test your connection. Whether you conduct your video interview over a computer, tablet, or smartphone, it’s important to make sure your connection isn’t spotty. Check your mobile coverage before your conduct the interview so you don’t look unprofessional or your video comes off choppy.
  • Dress professionally as if you were interviewing in person and avoid wearing white because it can appear too bright on camera, washing out facial details.
  • Resist temptation to watch yourself on the monitor.
  • Make a Connection. Since you can’t shake hands the way you would in an in-person interview. Find opportunities to look directly into the web camera to give the appearance that you are looking into the interview’s eyes.
  • Stay focus on the interview and avoid any disruptions like checking your email or facebook, swivelling or rocking your chair, tapping fingernails or a pen on the desk and etc.